One thing the pandemic has done for many businesses is provide the opportunity to review every aspect of the operation. Preparation for the next office gives the opportunity to look at ways to be smarter and more efficient. Nothing can help this more than technology when used in the right way.
There isn’t a day that goes by where technology isn’t a part of our lives. In one way or another, we use technology daily to improve our productivity, efficiency and communication.
Technology has had a major impact in the modern workplace, revolutionising the way businesses conduct their daily activities. Whatever industry you are operating in, technology helps your customers access all the information they need to successfully interact with your company. It can also help staff perform their jobs more efficiently.
There are tools which allow us to become more productive and efficient in the way we work. From analysing how your staff are spending their time to ensuring your days are not wasted sifting through spam emails and chain mail.
Technology allows businesses to speed up processes and keep on top of daily responsibilities. There are task management tools you can invest in which allow you to use your time wisely and prioritise the right things in your business. There are also email management processes helping you to stay on top of your messages as well as organising your inbox into appropriate categories which in turn increases your productivity.
Improve Client Relationships
Our clients and customers are the most important people in our businesses, the reason we do what we do is to provide them with a service. Keeping our customers and clients happy will improve our business profits. This is why purchasing technology which improves customer experience can change your business for the better.
From interactive websites with online chat support services and 24/7 customer service via your company’s social media profiles, can set you apart from the competition and attract more business.
Communicating with your co-workers has been transformed over the last 20 years,. It isn’t just making a phone call from office to office or waiting for a response on an email, there are a variety of technological advancements making the ability to work in other places possible. For example, you can download video calling programs such as Zoom which allows a 40-minute free video call with multiple colleagues or you can choose to subscribe a small sum each month to have unlimited time. As well as other software’s such as Microsoft Teams, Google Chats and many more which allow for easier and smoother communication.
You can now connect with your colleagues at any given time from any location, improving your company’s flexibility to deal with queries quickly and efficiently. This improves teamwork across the whole business.
Companies who market themselves properly reap the rewards in the long run. Technology has created software that allows businesses to formulate a marketing plan – one that can be updated and shared with your team.
Technology allows you to create eye catching websites, while social media platforms like Facebook, Twitter and Instagram are great ways to promote your business. Email marketing can also be effective, allowing you to reach out directly to your customers with regular updates and offers. You can purchase software that allows you to create promotional content and schedule any emails or social media posts that will automatically be posted on a chosen time and day.
Keeping Businesses Safe
Manual record keeping caused many businesses problems due to the way records were maintained and stored. Modern technology allows companies to keep records safe and implement systems that can only be accessed internally by the correct people. This is even more important today due to new GDPR guidelines being tougher and stricter.
Encrypted passwords offer increased levels of security, making it difficult for computer hackers to access data and preventing private information from being leaked.
Technology has had a major impact in the workplace in the last ten years, revolutionising the way businesses conduct their daily activities. Technology helps every industry with productivity, efficiency and communication and is something that will only continue to grow in the years to come. Therefore it is important for us to use technology to our advantage instead of being scared of the enormity of it – it isn’t as complex as we make it in our minds. It is there to make our lives simpler, not harder.